Description

Full redesign of the operational system and workflow model

Scope of work:

• development of a new streamlined TO-BE operational model

• reduction of process complexity and task duplication

• creation of SOP, SLA and standard execution rules

• mapping of workflow logic with checkpoints and control stages

• implementation roadmap with phases and milestones

What you receive:

• a full documented architecture package in PDF (50–200 pages)

• all SOP, checklists, instructions and guidelines in DOCX/Google Docs

• a TO-BE operational process map (Miro / BPMN / Figma)

• a transformation roadmap for 30/60/90/180 days

Delivery time:
15–35 business days (large projects may extend to 1–2 months)

Outcome for the client:
A fully scalable and transparent operational structure that supports growth instead of slowing it. The company gains a foundation for expansion, delegation and predictable management.